How to Access

Many of the Carexcell Community Care services are government funded. You are able to call us on 02 6651 1649 and we can help you through the process or alternatively you can find more information below:

Home Care Packages

myagedcare.gov.au

Phone: 1800 200 422

My Aged Care will perform a phone assessment and a face-to-face assessment to help decide on your care needs. If you need a Home Care Package, someone from the Aged Care Assessment Team, often called ACAT, will come and see you.

Please remember, that having an assessment, or an approval, doesn’t guarantee care as there is criteria and a waiting list.

CHSP Care and Housing

myagedcare.gov.au

Phone: 1800 200 422

My Aged Care will perform a phone assessment and a face-to-face assessment to help decide on your care needs. If you need a help with your housing, someone from the Regional Assessment Service, often called RAS, will come and see you. Assessments do take some time, if you need more immediate care contact your local social housing organisation, in Coffs Harbour that is Mission Australia: 1800269672

NDIS

ndis.gov.au

Phone: 1800 800 110

The National Disability Insurance Scheme or NDIS has their own assessment process. You can find more information on their website. Or look and see if you are eligible on their website.

Veteran’s Home Care

Phone: 1300 550 450

To access veteran’s home care, please call them and discuss your needs and circumstances